How We Brought A Chatbot To Life Best Practice Guide

A chatbot creates a unique user experience with many benefits. It gives the audience an opportunity to ask questions and get to know more about your organization. It allows you to collect valuable information from the audience. It can increase interaction time on your site. In the spring of 2017, our [Knight Lab](/projects/writing-and-designing-for-chatbots/) team examined the conversational user interface of [Public Good Software](https://publicgood.com/)’s chatbot, which is a chat-widget embedded within media partner sites. Public Good’s...

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